Upgrade Symantec Endpoint Protection client machines using Symantec Enterprise Managment Console

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009101503293948?Open&seg=ent



Upgrading clients by using AutoUpgrade

Question/Issue:
How to perform an autoupgrade of SEP Clients after upgrading the SEP manager or after adding the latest client install packages.


Solution:
The AutoUpgrade process lets you automatically upgrade the Symantec Endpoint Protection client software for all the clients that are contained in a group. For example, you can use AutoUpgrade to upgrade clients from the MR2 release to the MR3 release. You can also add a client installation package by using the client installation files from the product disc. You must test the AutoUpgrade process before you attempt to upgrade a large number of clients in your production network. If you do not have a test network, you can create a test group. You can add a few non-critical clients to the test group and upgrade them by using AutoUpgrade. You can confirm the upgrade completed
successfully by verifying the version number of the client software that appears in the About dialog box.


To upgrade clients by using AutoUpgrade :

1. In the Symantec Endpoint Protection Manager console, click Admin
2. Click Install Packages
3. Under Tasks, click Upgrade Groups with Package
4. In the Welcome to the Upgrade Groups Wizard panel, click Next
5. In the Select Client Install Package panel, select the appropriate client installation package, and then click Next
6. In the Specify Groups panel, select the groups that contain the client computers you want to upgrade, and then click Next
7. In the Package Upgrade Settings panel, select Download client from the management server
8. Click Upgrade Settings
9. On the General tab, select Maintain existing client features when updating
1. You can optionally add or remove features when upgrading
10. Uncheck Upgrade Schedule (This is required only when upgrading from versions earlier than MR2)
11. Optionally, on the Notification tab, customize the user notification settings
1. You can customize the message displayed on the client computer during the upgrade
12. For more information about schedule and notification settings, click Help
13. Click OK
14. In the Upgrade Groups Wizard, click Next
15. Click Finish